Payment Methods

  • PAYMENT METHODS

All prices on the site are intended to be retail prices and, therefore, include VAT.
Prices may vary without notice and the only correct price is the one indicated at the time of order confirmation.
For certain products subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to prior communication and acceptance by the customer, failing which the order will be considered cancelled.

The prices indicated on the Site for the Products include VAT as required by law and shipping and delivery costs throughout the national territory: the totals are indicated in detail during the payment procedure and are therefore considered accepted by the Consumer at the time of sending the Order.

Product prices may vary between the Site and stores.

You can pay the price of the Products purchased using the following methods:

CREDIT CARD
Payment by Visa, Mastercard, or Maestro credit card. Credit card payments are handled directly by Shopify Payments, which guarantees the security of online transactions. Therefore, Exito does not have access to the Customer's credit card information. For credit card payments, once the Order is received, the card will be charged at checkout.

Credit cards will be subject to verification and authorization by the card issuing institution. The Seller will not be responsible for any failed authorizations by the institution in question, and if the institution does not authorize the payment, the Seller will not be responsible for any delay or failure to deliver and will not be able to conclude any contract with the Consumer.

PAYMENTS WITH APPLE PAY
The order confirmation page will display a screen showing the credit/debit card associated with Apple Pay, the order amount (including taxes and fees), shipping costs, and contact information. The consumer can make any necessary adjustments (for example, contact information) and complete the payment using the credentials securely entered on their iPhone, iPad, or MacBook Pro with Touch ID. On other Macs, the purchase will be confirmed by holding the nearby iPhone or Apple Watch, previously configured and enabled for Apple Pay, in view.

PAYMENTS WITH PAYPAL
If the Consumer chooses to pay via PayPal, Exito reserves the right to verify the validity of the PayPal account and ensure there are sufficient funds to pay for the purchase. If paying via PayPal, the amount due will be debited by PayPal to the user upon placing the Order. In the event of cancellation of the Order or in any other case of impossibility to fulfill the Contract, the refund amount due to the user will be credited in full to the user's PayPal account. Crediting times depend exclusively on PayPal and the banking system; therefore, the Company cannot be held responsible for any delays or omissions in crediting the Consumer, who must address any reminders and/or requests directly to PayPal.

SATISPAY

For payments made via Satispay, the amount due will be charged by Satispay to the user upon placing the Order. In the event of cancellation of the Order or in any other case where the Contract cannot be fulfilled, the refund amount will be credited directly to the customer's Satispay balance. Crediting times depend exclusively on Satispay and the banking system; therefore, the Seller cannot be held responsible for any delays or omissions in crediting the Consumer, who must address any reminders and/or requests directly to Satispay.

The goods will be shipped only after the order has been accepted and payment has been received.

If an order is cancelled, either by the customer or if the seller rejects the order, the order will be cancelled and the blocked amount will be released (release times depend exclusively on the banking system). Once the transaction is cancelled, the seller cannot be held liable for any damages resulting from the release of the blocked amount by the banking system.

The seller reserves the right to request additional documents from the customer proving ownership of the credit card. Failure to provide such documentation will result in the seller not accepting the order.
Transaction security is guaranteed by a data encryption system (SSL) and direct, protected, and certified connections.