Privacy policy
This Website collects some Personal Data from its Users.
This document can be printed using the print command in any browser's settings.
Owner and Data Controller
EXITO S.r.l.
IT13027310013
Strada Commenda 10/B
10072 Caselle Torinese
Torino
Italia
Owner contact email: customercare@chocola.it
Types of Data collected
Among the Personal Data collected by this Website, either independently or through third parties, there are: Tracking Tools; Usage Data; answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; first name; last name; billing address; shipping address; phone number; payment information; device information; email; purchase history; username; password; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data; Data communicated while using the service; country; gender; date of birth; geographical location; VAT Number; company name; Tax Code; province; ZIP/Postal code; city; house number.
Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific explanatory texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory. If the User refuses to provide it, it may be impossible for this Website to provide the Service. In cases where this Website states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and declares that they have the right to communicate or broadcast them, thus releasing the Owner from all responsibility to third parties.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply whenever the processing of Personal Data is subject to European data protection law;
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
- Personal Data collected for purposes related to the performance of an agreement between the Owner and the User shall be retained until such agreement has been fully performed.
- Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests or demands, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Displaying content from external platforms, SPAM protection, Platform services and hosting, Payment processing, Tag Management, Remarketing and behavioral targeting, Advertising, Registration and authentication, Interaction with live chat platforms, Data collection and online surveys, Interaction with social networks and external platforms, Contacting the User, Managing contacts and sending messages, Interaction with data collection platforms and other third parties, Location-based interactions, Registration and authentication provided directly by this Website, Transfer of Data outside the EU and Privacy preference management.
For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Information on how to opt-out of interest-based ads
In addition to any opt-out features provided by any of the services listed in this document, Users can learn more about how to opt-out of interest-based ads in the relevant section of the Cookie Policy.
Further information about the processing of Personal Data
User Rights
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, the User has the right to:
- withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
- object to the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
- access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and request rectification. The User can verify the correctness of their Data and request its updating or correction.
- obtain the restriction of processing. When certain conditions are met, the User can request the restriction of the processing of their Data. In this case, the Owner will not process the Data for any other purpose than their storage.
- obtain the erasure or removal of their Personal Data. When certain conditions are met, the User can request the erasure of their Data by the Owner.
- receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its unhindered transfer to another controller. This provision is applicable when the Data is processed by automated means and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures related thereto.
- lodge a complaint. The User can lodge a complaint with the competent data protection supervisory authority or take legal action.
Details about the right to object
When Personal Data is processed in the public interest, in the exercise of official authority vested in the Controller or for the purposes of the legitimate interests pursued by the Controller, Users have the right to object to the processing on grounds relating to their particular situation.
Users are hereby informed that, should their Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Controller processes Data for direct marketing purposes, Users may refer to the respective sections of this document.
How to exercise these rights
To exercise their rights, Users can address a request to the contact details of the Controller indicated in this document. Requests are free of charge and will be handled by the Controller as quickly as possible, in any case within one month.
Cookie Policy
This Website uses Tracking Tools. To learn more, the User can consult the Cookie Policy.
Further information about Data processing
Legal defense
The User's Personal Data may be used by the Controller in legal proceedings or in the preparatory stages thereof, arising from improper use of this Website or the related Services by the User.
The User declares to be aware that the Controller may be obliged to reveal the Data upon request of public authorities.
Specific information
Upon the User's request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services it uses may collect system logs, i.e. files that record interactions and may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information concerning the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
"Do Not Track" requests
This Website does not support "Do Not Track" requests.
To determine whether any of the third-party services it uses honor "Do Not Track" requests, please read their privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and, if possible, on this Website and/or, as far as technically and legally feasible, by sending a notice to Users via any contact information available to the Controller. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Controller will collect new consent from the User, where required.
